LET’S GET YOU HELP
A clearer way
to get in touch.
Choose the reason for contacting us. For an existing order, start with its details in the app.
Wassla channels
Include a clear description and an order reference if relevant. Never share passwords, verification codes or card details.
Account & privacy
Account and data deletion →Prepare a message for the team
The form prepares a message only; it does not send it or create a ticket. Review it, then open your email app to send it yourself.
Helpful answers
Does opening email send my request?
No. Review and send the message from your email app. The form does not send automatically.
How do I request a return or warranty service?
Submit the request through the app to the store. If you dispute a rejection, contact Wassla with the order reference and relevant details for review.